Proof of Thinking
Practice Notes
Notes from the space between good clinical care and a full schedule. I'd rather show you how I think than tell you I'm good at this.
Practice Note 01 · The Leaks
The Five Places New Patients Leak Out of a Practice
The map. The phone. The booking step. The reminder. The recall. Where the schedule quietly empties out, and three tests you can run on your own practice this afternoon.
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Practice Note 02 · Teardown
Website Teardown: What a New Patient Sees in Eight Seconds
A real family dental practice website, names blurred, read the way a nervous new patient on a phone would read it. What earns the call, what quietly loses it, and what I'd fix in a week.
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